Do you live abroad and do you receive a request from us to provide a 'life certificate'? Use the app!
‘Life certificate’ via an app
To continue paying out your pension, we ask you to provide a 'Life certificate' every year. You will receive a form from us that you complete and have it signed or stamped by an authorized body. Since last year, this is possible via an app. This is a lot faster and easier. Last year, 34% of pensioners abroad already used the app.
What do you need?
To send your ‘Life certificate’ you need the following:
- a smartphone
- your identity document
- the personal QR-code in the letter you receive from us
- the ReadID Ready app
Don't have a smartphone yourself? Then you can use someone else's.
How does it work?
If you live abroad, you will receive a letter from us in October. Use the app to scan the QR code in that letter. Then you scan your ID and take a photo of your face, a kind of selfie. You will receive confirmation from us within two weeks after you have submitted your 'Life certificate' digitally.
Frequently asked questions
You can download the ReadID Ready app for free in the Apple App store or in the Google Play store.
It depends on the situation. If the other organization is affiliated with the RNI (Non-Residents Registration) this is not necessary. Affiliated agencies include the SVB, the UWV and the Tax and Customs Administration. The list of affiliated agencies can be found here. You will not receive a request to send the 'Proof of Living' in October.
If you have sent the "Proof of living" to an agency that is not affiliated with the RNI, you will receive a request in October. Then you can send a copy of that proof to us. It will be accepted by us if the proof is stamped/signed by an authorized body in the current year. You can also use the app, of course.
No, you will not receive a confirmation from us. You will not receive a request from us to send a 'Life certificate to us.